Alerts View
The alerts view is the main screen of the Alerta web console. It displays a summary list of all alerts, colour-coded by severity, with tools for filtering, searching, and taking action on individual or multiple alerts.
Alert Summary List
The alert list displays one row per alert with columns that are configurable
via the COLUMNS server setting. The default columns include severity,
status, last receive time, duplicate count, customer, environment, service,
resource, event, value, and text.
Each row is colour-coded by severity (see Configuration for the colour
table). The status is shown as a text label – open, ack, shelved,
closed, blackout, or expired.
Columns can be sorted in ascending or descending order by clicking the column header.
Environment Tabs
Tabs across the top of the alert list allow filtering by environment (e.g.
Production, Development). The ALL tab shows alerts from every
environment. The available tabs are driven by the environments present in
current alerts.
Alert Detail View
Click on an alert row to open the detail view. This shows the full set of alert attributes, custom attributes, tags, history (status changes and severity changes with timestamps), and any notes attached to the alert.
From the detail view you can add notes, view raw JSON data, and see the full alert history timeline.
Alert Actions
The following actions are available from the alert detail view or via the toolbar when alerts are selected:
Open – reopen a closed or acknowledged alert
Ack – acknowledge an alert (sets status to
ack)Shelve – temporarily suppress an alert for a configurable timeout
Close – close an alert (sets status to
closed)Watch – add the alert to your personal watch list
Delete – permanently remove the alert (requires
delete:alertsscope)
Multi-select is supported – use the checkboxes on the left of each row to select multiple alerts, then apply an action to all of them at once.
Alert Status Indicators (ASI)
The ASI panels appear above the alert list and show aggregate counts based on configurable queries. Three panel types are available: the default panels show counts by severity, and custom panels can be configured to show counts for arbitrary alert queries.
Clicking an ASI panel filters the alert list to show only matching alerts.
Search Box
The search box supports a query DSL for filtering alerts. Examples:
resource:web01
severity:critical
service:Web AND status:open
group:Network
tags:linux
Use the Watched only toggle to restrict the view to alerts you are
watching. The Full screen button hides the navigation bar, and the
Force refresh button reloads the alert list immediately.
Filter Side Bar
The filter side bar on the left provides faceted filtering by:
Status – open, ack, shelved, closed, etc.
Service – filter by one or more service names
Group – filter by alert group
Date/Time – filter by time range (last hour, last day, etc.)
Customer – filter by customer (when customer views are enabled)
More Options
Display density – toggle between comfortable and compact row spacing
Download as CSV – export the current alert list to a CSV file